Amazon hd and Dolby atmos

Answered

Mike Osier

• November 06, 2023 23:48

When streaming Amazon music, some songs are listed as ultra HD, but only play at 44.1 kHz, through the bluos app.

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• Official comment

  

  Tony W.

  Product Support Manager

  • November 09, 2023 14:40

  Hi Mike

  We have seen this in Amazon and have learned it may be a limitation of Amazon Music as they continue updating their content library - most of it is in 24/192 but not all of it just yet. You are getting the highest resolution "up to" 24/192 they have available. It is coming as we have seen this problem less and less since Amazon Ultra HD was first launched.
  
  Here's a test;

  • From the UltraHD Classical Playlist and listen to Unaccompanied Cello Suite by YoYo Ma - this is a 24/96 song
  • Then try the test again playing The Rise and Fall of Ziggy Stardust and The Spiders From Mars (2012 Remaster). This track is 24/192

  If you do not receive 24/96 or 24/192, please select Settings, Send Support Request from the Home page of the BluOS App so our Support Crew may review your log file and find out more.
• 

  Rays Jazz

  • December 08, 2023 00:44

  I noticed that some albums on Amazon HD, are going from HR to cd, I'm not talking about compilation albums. The first track maybe HR then second is cd, then third maybe HR, weird.

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