4.1 Issues w Surround with PowerNode N330 and Flex Pulse 2i over wifi mesh

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2 comments

  • Official comment
    Tony W.
    Product Support Manager

    Hi Jakob

    Can you please send us a log file of your POWERNODE N330. You can do this from the Home Screen of the BluOS App and selecting Settings, Send Support Request and fill out the online form. Once our Support Crew have a better understanding after reviewing the log file, they will reach out directly via e-mail with some recommendations.

  • Andrew H.
    Brand Manager

    Hi Jakob, aside from Tony's team helping you sort that out, in general multiple mesh points is really hard for many devices to constantly distinguish and keep data updated.  Each mesh point acts like it's own broadcast server and we look for; security then strength.  If you have all mesh points set up for security then we look for strength, if only the primary is set up for security then we will automatically connect there first.  Using a single point as a signal boost is a good idea, using lots of them confuses devices and as you move around the areas and the devices need to move/update sources it can cause issues... Just my 2-cents.

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