4.0.2 Android plays completely different song from whatever I select.

Answered

Daniel G

• November 03, 2023 03:04
• Edited

 

EDIT: WHOEVER MADE THE "NEW USER INTERFACE" TAB IS A SAINT. — I was able to disable the new UI, which seems to have completely circumvented the bugs. Still, you guys should absolutely try to tackle the bug in the new UI. Playing the wrong songs is a pretty fundamental error! 

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When I try to play a song from my tidal library, the player will play a completely different song. It seems that the entire UI is garbled and opening things other than what I select. Is there any way to roll back to an earlier version? I've never had any issues with OS updates, but the latest version for Android is almost unusable. What the heck, guys?

0

• Official comment

  

  Tony W.

  Product Support Manager

  • November 03, 2023 12:38

  Hi Daniel

  Please log out of TIDAL under Music, and next to Music Services select Manage.

  Once logged out, please select Settings, Diagnostics, Reboot.

  Log back into TIDAL. If your TIDAL database is still making incorrect solutions, please select Settings, Send Support Request so we may review your event log.

   

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