reproduction interrupted

Answered

Albymana

• November 01, 2023 15:04
• Edited

Hello Guys 
i just installed and configured by Bluesound Node N130 connected through WiFi to the home network. I am using it to stream from Apple Music (Macbook) to my hi-fi system.

Sometimes the reproduction suddenly interrupts, when I am at the very beginning of a song (like after 2/3 seconds from the beginning). It happens especially when I switch from one song to the other. I need to re-start the song again, to replay, and make it work. 

Any idea about what would this be due to? 

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• Official comment

  

  Tony W.

  Product Support Manager

  • November 01, 2023 15:12

  Hi Albymana

  Could be network lag. In the BluOS App, under Settings, Diagnostics, check your signal strength. If it is Good (Green) or Excellent (Blue) please select Settings, Send Support Request and we can review the log file and take a closer look.

  If it's Yellow (poor) or Red (Weak), check out our network troubleshooting guide at www.blueosund.com/network101 for some basic best practice tips.
• 

  Albymana

  • November 01, 2023 15:21

  Thanks Tony! I checked multiple times the signal strength and was always either green or blue. I'll send the request! 
  
  might this improve if I connect the Node to the router via ethernet?

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• 

  Tony W.

  Product Support Manager

  • November 01, 2023 15:37

  Ethernet is always better than a Blue WiFi Strength... this goes for the MacBook too BTW.

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