Local Share

Don Burton

• October 30, 2023 08:03

Just finding it difficult to enable a new local share - 

I had reorganised my library on my PC (Windows 11) so I needed to reset my local share . However I am unable to delete the old  local share. Just came up that it could not be found. I try to enter my new path but it will not accept it 

1

• Official comment

  

  Tony W.

  Product Support Manager

  • October 31, 2023 13:42

  Hi Don

  I have escalated your issue to Our Support Crew - they will be in touch. If others are seeing this issue, please select Help, Send Support Requests  in the BluOS App so we may reach out and troubleshoot.
• 

  Wayne Ford

  • October 30, 2023 17:04

  Just found the same problem on everything that's got shared music on it.
  Can't delete the old one and can't add a new one.
  All bluos apps are up-to-date on windows and android

  0
• 

  Tony W.

  Product Support Manager

  • October 31, 2023 13:42

  I escalated you to Wayne...

  0
• 

  Wayne Ford

  • October 31, 2023 17:18

  Thanks Tony

  0
• 

  Kem Smith

  • March 13, 2024 22:10

  Same problem.  Tried to do a rebuild index.  It asked if I wanted to delete the library and I said yes.  The rebuild index said "Please Wait".  I waited overnight and diagnostics still returns Songs: 0.  Any rebuild attempt dies the same way.  So I began researching Shares.  Both are the same and have been for 4+ years.  But wanting to try anything I tried to delete local share (to rebuild it) and got "share not found".  So I tried to add a local share anyway but the Browse button indeed takes you to select a folder.  Click that folder and all that appears is the hard drive D.  So the only browse returns "D". Every time.  Share permissions have not changed but I checked them anyway and they are properly set.  Firewall is set to allow BluOS through.  None the less, I disabled the firewall completely.  No change. I am stuck.  I cannot rebuild or reindex.  Sent a support request on 3/9 but as yet no reply (its 3/13.  Anyone have any ideas

  0
• 

  Alain DW

  Lossless

  • March 14, 2024 03:59

  I would start by doing a "reboot" of the player. If that didn't help, do a reboot procedure of your network: switch of all devices, switch off the router, wait 5', restart router, wait 5', restart all devices and see if that changes anything.

  I think support is still struggling in the aftermath of the version 4 launch, but they will get to you.

  0
• 

  Wayne Ford

  • March 14, 2024 10:00

  After 4 months since I had support i still have the old share that I can't delete.
  Had exactly the same problem with windows that I can't add a share and just get a D drive with no link.
  My solution was to put my music on a HD and attach it to the DAC.
  Bluos then indexed it and everything's fine.
  Not perfect but im not going to raise a support request as in sure they will release a version that will solve this problem.

  0

Please sign in to leave a comment.