Reset not working

Answered

Zakai Ben-Chaim

• October 29, 2023 09:53

My units play and pause turned solid red on its own. It is no longer detected by my network even with an Ethernet cable. I cannot access it from the app or wireless.

2

• Official comment

  

  Tony W.

  Product Support Manager

  • October 30, 2023 16:46

  Hi Zakai

  Please unplug the player and leave it powered off for an hour.

  Once you restart it, if the problem still occurs or returns, please e-mail support@bluesound.com so we may take a closer look.

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