Tv and Internetradio sound audible at the same time

Answered

A A

• October 28, 2023 07:23
• Edited

When i start internetradio (tuneln) with NAD M10V2 (Sony tv sound connected with hdmi). Television is in standby mode with black screen and when i raise the volume i can hear a tv channel sound through the musicsound of the internetradio. This started with the new update bluosapp 4.0. In the previous version bluos app everything worked fine. (Now also the lcd display is always on).

0

• Official comment

  

  Tony W.

  Product Support Manager

  • October 30, 2023 14:10

  Hi AA

  Please disconnect your HDMI from the NAD M10. Unplug the M10 from the wall for 30 seconds. Once restarted, reconnect your TV to the HDMI port.

  If problems persist, please select Settings, Send Support Request in the BluOS App so our Support Crew can view the log and if necessary send their findings to QA.

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