BluOS playlists do not play in 4.01

Answered

Robert Trancho

• October 27, 2023 12:39

After choosing a BluOS playlist and clicking Play All nothing happens.  I thought it might be old playlists but creating a new one give the same result.

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• Official comment

  

  Tony W.

  Product Support Manager

  • October 30, 2023 12:29

  Hi Robert

  Sounds like a communication issue here between the App, Player and Music Service. Please reboot your router, wait 5 minutes, reboot your Player, wait 5 more minutes then relaunch the App and try again.

  If the problem persists, please select Settings, Send Support Request in the App so our Support Crew can review your log file. Please include the error message you get if any in your Request Description.

   
• 

  Robert Trancho

  • October 30, 2023 13:03

  That didn't help.

  To be clear - The playlist loads and plays if I click the play icon on the thumbnail at the home screen, but if I click the thumbnail to bring up the playlist and its music files, the Play All button produces no result.  This on playlists I have created in BluOs from my NAS files and from Qobuz selections. 

  I'll wait for 4.02 later today.  Maybe that will solve the problem.

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