UPDATE: (fixed it) Cannot See The Vault In The Players section on IPad or IPhone

Gregory Carriere

• October 26, 2023 10:34
• Edited

FIXED IT: Powered the Vault 2 down then powered it back up and can see the Vault now on both the IPad and IPhone.

Followed instructions to upgrade to 4.02 and now cannot see the Vault in the Players section….

0

• Official comment

  

  Alain DW

  Lossless

  • October 26, 2023 03:52

  Try the "reboot everything" procedure: shutdown router and devices, wait 5', restart router, wait for full reboot, restart devices, maybe reinstall app if still not working. As a last resort, send support request through the app.

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