UPDATE: (fixed it) 4.01 WITH WINDOWS PROBLEM NOT SEEING ALL THE PLAYERS?

Answered

Gregory Carriere

• October 26, 2023 10:30
• Edited

Update: Fixed the problem by powering down and powering up The Vault 2
My wife and I have Windows Desktop computers (Windows 10).  Both just updated to 4.01 and now on my windows 10 desktop computer when going to the Players in the Home section does not list the Vault....same on my wife’s Windows desktop (also on my IPad and IPhone…posted that in the Apple section)

Any help will be appreciated

0

• Official comment

  

  Tony W.

  Product Support Manager

  • October 26, 2023 13:58

  Hi Greg

  Sounds like a Player Discovery issue

  • Please reboot your router
  • Wait 5 minutes
  • Reboot your Vault
  • Wait 5 Minutes
  • Relaunch the App

  If problems persist, please e-mail support@bluesound.com so we may troubleshoot further

   

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