TIDAL problems after upgrading to new BluOS

Answered

Reinhard

• October 25, 2023 18:30

After upgrading BluOS to the new version I have problems with the search function of TIDAL. 

When searching a title with my android phone I always (!) get "Content could not be loaded. Try again". After hitting the button "try again" it works. Definitely happened after the ugrade of BluOS. 

Could you please fix that?

  

1

• Official comment

  

  Tony W.

  Product Support Manager

  • October 25, 2023 20:12

  Hi John

  We are having a hard time replicating this but have sent it directly to our Product Development Team to investigate further..
• 

  Reinhard

  • October 30, 2023 10:21

  Same with Qobuz...

  0
• 

  Reinhard

  • November 23, 2023 17:10

  Hi, Tony, 

  maybe you cannot replicate this as it only happens when using the OLD interface. The problem is still existing...

  Any help? 

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• 

  Tony W.

  Product Support Manager

  • November 24, 2023 14:24

  Hi Reinhard

  Please continue to use the current UI - the ability to toggle to the classic design will be going away in the first half of 2024.

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• 

  Reinhard

  • November 24, 2023 14:59

  Thank you, Tony!

  Sorry to hear this. ;-( Not only have I any idea why the cover photos are that small in the new UI. Which imho is a heavy step back on a smartphone comparing to the old design. 

  As you may know, I also "hate" the glossy white playback/pause button which nearly makes my eyes hurting looking at the smartphone. The old version was much more subtle/stylish elegant. Photo enclosed. 

  Best wishes and greetings from Germany  

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