New IOS update home page broken

Answered

Christos Peltekis

• October 25, 2023 06:47

Latest Ios update 4.0.1 homepage not loading Ios 16.7.1, iPhone 8

0

• Official comment

  

  Tony W.

  Product Support Manager

  • October 25, 2023 18:18

  The Home Page is populated by Player History...

  You may get a Content Not Found Error for one of three reasons;

  • Your Player is Brand New
  • You Just Factory Reset Your Player
  • The App cannot find your Player

  Playing content resolves case 1 and 2. We are adding better error handling in a very near future release.
• 

  Seppi Evans

  Hi-Res

  • October 25, 2023 09:55

  I have no issues with the homepage loading, perhaps delete the App and force a reboot of your iPhone and download the App again to see if that helps. The Homepage does dynamically update with content but should load.

  0
• 

  Christos Peltekis

  • October 25, 2023 15:02

  I had to reboot the player for some reason.

  1
• 

  Maarten Klap

  • November 03, 2023 07:25
  • Edited

  I had the same problem.  No Homepage on iPad, iPhone or Windows 10 app and I was able to resolve this for my system. 

  In my NAD T758V3 I had to re-install BluOs 4.0.2 on top of the already installed Blus 4.0.2.

  After the reinstallation the homepage started working. Maibe this helps others with the same problem.

   

  1

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