pulse sub plus not connecting to anything

Answered

Joss Jocelyn

• October 24, 2023 14:31

Pulse sub+ Do not pairing. 

I can not longer pairing the installation. 

Both with cable or wifi wireless.

Factory settings (reset) do not fixed the problem. 

With the Cable I get the color light blue flashing purple. (don't show in the bluos app)

Wireless I get the color first red, than flashing green, than stay the light green. (I see with the app: The Pulse sub+) Try Connect: Installation process cannot be completed. 

Help me please. 

0

• Official comment

  

  Tony W.

  Product Support Manager

  • October 25, 2023 13:12

  Hi Joss

  I have escalated your issue to our Support Crew - they will be happy to assist

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