4.0 Ripping

Answered

Bruce Mibus

• October 23, 2023 10:57

Ripping with 4.0 keeps stopping when reading the disc is finished. In some cases the disc is ejected and sometimes not. The file conversion process to Flac / MP3 doesn't want to continue and will sometimes resume after a power off restart. I desperately need access to the old Vault 2I software as it's useless, just consuming power while performing no function. How about labelling the old version with a 4.2 number and distribution like an upgrade?

1

• Official comment

  

  Tony W.

  Product Support Manager

  • October 24, 2023 17:51

  Hi Bruce

  If you cannot rip CDs, you VAULT hard drive is not mounted due to a confusion with a USB drive plugged in. We are looking to resolve this as soon as possible. Please remove any USB Drives attached to your VAULT. In the BluOS App under settings, Music Library, ensure Server Mode is disabled. Then select Settings, Diagnostics, Reboot. Once rebooted, select Settings, Diagnostics, Rebuild Index.

  Go ahead and rip some CDs once all those steps are completed. If you still cannot rip CDs, please select Settings, Send Support Request so we may review your log file. 
  
  In the meantime, I will be closing this thread for comment. Please feel free to follow another main thread on this subject over here; https://support1.bluesound.com/hc/en-us/community/posts/18490369188247
  
  Myself or another member of our BluOS Leadership team will be posting updates on this priority issue as they become available there.
  
  Sorry for the inconvenience. 
• 

  Alain DW

  Lossless

  • October 23, 2023 11:32

  Great idea!

  0

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