Bluos Playlist

Answered

Mark _

• October 22, 2023 17:19

When I open a playlist and select a track, I get a drop down saying 'song [title] has been added'. Added to what? It doesn't play, or get added to the queue, nothing happens at all. This is the same with both Amazon music and Tidal tracks, except that with Amazon there aren't even the three dots to play the track.

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• Official comment

  

  Tony W.

  Product Support Manager

  • October 24, 2023 15:48

  Hi Mark

  It would be helpful to know if you are on a phone/tablet or on a PC. That being said, here is how the Play Queue works; https://support.bluos.net/hc/en-us/articles/360000204487
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  Mark _

  • October 24, 2023 16:23

  This is on iOS, iPhone and iPad. When I click on a song title nothing happens, only the song added message. The queue remains empty.

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  Mark _

  • October 24, 2023 16:48

  OK, I've just made a discovery, if autofill is on, then nothing happens when I click on a track, but if I turn off autofill, the track will play as normal. The same thing happens on PC.

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  Tony W.

  Product Support Manager

  • October 25, 2023 15:41

  Thanks for that additional information Mark...

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