artwork

Answered

Jerchac

• October 22, 2023 03:44

Artwork shows on my vault but when I search my library on the C388 a lot of the artwork no longer propagates on this view

0

• Official comment

  

  Tony W.

  Product Support Manager

  • October 24, 2023 13:29

  Hi Jerchah

  Please kill the App. Launch a fresh version and select Settings, Reload Artwork.

  If that does not work, select the VAULT, then select Settings, Diagnostics, Rebuild Index. Once the index completes, wait 5 minutes then repeat the initial steps I suggested.

  If THAT still doesn't work, please select Settings, Send Support Request so we may take a closer look.

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