Jump into Tidal from Radio Paradise no longer working?

Answered
Richard
One of the best features of BluOS plus Tidal has been the ability to jump into Tidal when playing something in Radio Paradise (to add to Tidal favourites, for example). I just tried it today, following the update to the new version of the iPhone BluOS app and it seems to have stopped working. Has anyone else experienced the same issue, please?
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Comments

12 comments

Date Votes
  • Official comment
    Tony W.
    Product Support Manager

    Still there...

    On the Now Playing screen, select the context menu (3 dots) to the right of RP Main Mix. You will have on {subscribed music service}: Artist or Song to choose from.

    The Now Playing Screen Primer; https://support.bluos.net/hc/en-us/articles/17720102694295

  • Michal

    Unfortunately, it still doesn't work, not does the redirect to Qobuz. It's fine in the desktop app, but not on the phone. (iPhone 12 Pro)

     

    1
  • Richard

    @Tony - the context menu is there for the RP Mellow Mix channel, but the Tidal link is now absent. Oddly, when I posted previously, the usual Tidal links were present in the context menu but did not actually initiate a search in Tidal.

    In RP Main Mix, I don’t even have the context menu.

    0
  • Michal

    @Richard - There is a context menu for RP Main Mix as well, but it doesn't work to search either of the associated services. When I do a search, only the main menu of the app appears.

    0
  • Richard
    • Edited

    @Michal - no context menu appears for me in the Main Mix channel. And the options from the Mellow Mix channel now lack the Tidal links altogether.

    When I posted the first time, mine was the same as yours - at least in the Mellow Mix - links were there but did nothing to initiate a search in Tidal.

     

     

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  • Michal

    @Richard - I understood ;) , it's just that the problem is still there.

    1
  • Tony W.
    Product Support Manager

    iOS 4.0.1 was in limited release due to App Store SOPs but is in full release now. There is a context menu interpretation fix in there...

    In Settings, About, please ensure you are on 4.0.1 for iOS

    1
  • Richard

    @Tony W - just updated and unfortunately no change for me. All as per my screenshots above, in this thread.

    1
  • Michal

    @Tony W - And the search from Radio Paradise? That doesn't work in the app on phone for individual services like Qobuz, Tidal.(Version 4.0.1, reinstall app.)

    1
  • Tony W.
    Product Support Manager

    Got it - spoke with Development and that was a different context menu issue - they are still working on that one for the release looking to be early next week.

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  • Richard

    @Tony - any idea on when this useful feature will be working again, please?

    1
  • Richard

    @Tony W. - any news on when this might be fixed, please?

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