Solid red light with Pulse 2

Answered

Andy Ebbern

• October 20, 2023 16:25
• Edited

My Pulse 2 has been working fine up until last week.  No change made to wifi setup and it has the same solid red light issue as others have mentioned. I tried several of the fixes mentioned and no change.  Please advise if there is a solution to fix it as I wish to continue using it instead of purchasing another product.  Thanks.

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• Official comment

  

  Tony W.

  Product Support Manager

  • October 20, 2023 18:13

  HI Andy

  I have escalated your issue to our Support Crew for more details...
• 

  Mattias Eklund

  • December 26, 2024 17:00

  I have the same problem, Please! Advise

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• 

  Seppi Evans

  Hi-Res

  • December 26, 2024 17:33

  In the BluOS App please select Settings, Send Support Request, so the Bluesound Support Crew can review the log file and take a closer look.

  If you cannot do this having only the one BluOS device then use email support@bluesound.com

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