Comments

8 comments

  • Official comment
    Jakob Gooijer

    go to settings in the menu, then go to user interface. there you can switch the new interface on/off

  • Simon van Renssen

    I am afraid that is not the solution, the problem seems not to be the interface but the ability of the app to communicate with my NAD

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  • Jakob Gooijer

    Sorry to hear that Simon. I don't know what the problem is on this moment

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  • Surmanp

    I have a NAD C 658 and M10, but both wired. My multiple Flex2i's are wireless.

    I've always had issues seeing all of the players when my Android phone or tablets connect to my router's 5 GHz band, so I make sure these devices default to the 2.4 GHz band. That of course means using separate network names for each band.

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  • Jakob Gooijer

    Hello, since 2 years I use the 5G band without problems, but I can understand that can be a problem. I play with a Node130

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  • Tony W.
    Product Support Manager

    I've always had issues seeing all of the players when my Android phone or tablets connect to my router's 5 GHz band, so I make sure these devices default to the 2.4 GHz band. That of course means using separate network names for each band.

    Resolved in BluOS 3.10 (Sept. 2020) provided your router is 802.11ac or newer... you can find this out on the bottom of it.

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  • Surmanp

    My IoT router is an ASUS RT-AC3100 with the multicast rate to OFDM 12 and IGMP snooping enabled as per an older support article. I also have an RT-AC1900P as an AiMesh node

    Even though I configured both bands years ago, I still have problems with player visibility on the 5 GHz band.

    I've seen some comments about whether multicast has been properly implemented by ASUS, but I've also seen similar comments for other router brands.

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  • Tony W.
    Product Support Manager

    Hi Surman

    Likely Router tweaking - I have escalated your issue to our Support Crew. They will be in touch via e-mail but expect delays as we are busy than normal. Thanks for understanding.

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