Trouble adding shared folder

Answered
TJM

I've recently moved my files from a NAS to an external drive attached to a Mac on my network. I can not get Bluos to add a share (network or local). When trying to add a network share I get a "No Shares Found" message. When I try to add a local share it appears to add it but indexing never happens and the Music Library never appears. 

For the share name I've tried -  \\MAC-MINI\Media\Music, and \\MAC-MINI\Volumes\Media\Music (because Media is an attached drive) along with the username and password to connect to the computer.

I have file sharing set up on the Mac mini and have sharing on the drive and folder set up. I can connect to this from my other computer so I know it's set up correctly. I am using Bluos version 4 desktop and on my iPad, and tried adding the share from both.

Any ideas and help would be greatly appreciated.

Thanks!

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Comments

12 comments

Date Votes
  • Official comment
    Tony W.
    Product Support Manager

    Hi TJM

    Can you select Settings, Send Support Request in the App so we may review the errors in the log file? Once we have that, one of our Support Crew Members will reach out to help.

  • Seppi Evans
    Hi-Res
    • Edited

    You could try the IP address of the Mac Mini but be warned file sharing from a Mac has over the years never been fantastic and some can never get MacOS to share correctly.

    There are a few other posts on this forum along with quite a bit on the Internet so worth Googling.

    You can actually now add the USB a drive to your Bluesound equipment and turn it into a Bluesound “NAS” with Server Mode

    https://support.bluos.net/hc/en-us/articles/360037137354-Connecting-an-External-USB-Library

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  • TJM

    Thanks Seppi. I have tried the IP address without any luck. Did you mean that Bluos and Macs have had file sharing problems or Macs in general? 

    I tried to share a folder on my NAS with Bluos and got the same result. So it sounds more like a Bluos problem to me,

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  • Seppi Evans
    Hi-Res

    Issue is with Macs in general.

    Try a Router reboot at this point and if no good then reboot your Bluesound devices.

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  • TJM

    Thanks, will give it a try

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  • TJM

    Thanks Tony W, just sent the request

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  • Brian
    Lossless
    • Edited

    @ Seppie

    I don't think this is the case vis-a-vis "Issue is with Macs in general". I have shares on a Mac and a NAS. Using a fixed IP address is best practice as is using the IP to indicate the address to the share.

    First share below is on NAS, second on Mac. Both are working.

    The OP's issue could be related to the share name in the Mac and whether SMB is enabled in the version of the OS on the Mini.

    Apple's support page provides step-by-step instructions for OS versions from High Sierra to Sonoma.

    https://support.apple.com/en-ca/guide/mac-help/mchlp1657/mac

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  • Seppi Evans
    Hi-Res
    • Edited

    @Brian Ever since the original switch from PPC to Intel issues crop up sharing an external USB drive. Literally the MacRumors forum as well as the Sonos and Apples support have many posts regarding this.

    Some never have an issue, other need to wipe their Mac to get an external drive to share correctly and even then when the OS updates permission s change.

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  • Brian
    Lossless

    @ Seppi

    The drive I'm sharing from the Mac is external. 

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  • Seppi Evans
    Hi-Res
    • Edited

    Try sharing an external NTFS drive

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  • TJM

    @Seppi

    Got it working! The problem was in file sharing I didn't have the Mac mini selected to share files with Windows users. Once I did that I was able to add the network share in Bluos. 

    Thanks for your help!

    1
  • Seppi Evans
    Hi-Res

    Glad you sorted it out.

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