New Software 10.18.23 Upgrade 4.0 - Lost Library

Answered

Road Stones

• October 19, 2023 10:49

Have a Nodd2i 2T , upon the new software upgrade add, lost access to Library (not shown on samsung and desktop access folder) also not able to copy CD, says full, have over 100 GB free before software upgrade, Done reindex, rebot, not wanting to a factory reset ..Home page up with new software upgrade (never seen before)...able to add external hardrive, reindexed and able to play, but not able to add to the drive

0

• Official comment

  

  Tony W.

  Product Support Manager

  • October 20, 2023 13:04

  Hi Road Stones

  Can you please send us a log file be selecting Settings, Send Support Request from the Home screen. Something sounds odd here. After our Support Crew reviews your log file they will reach out to you directly via e-mail.

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