MacOS App 4.0.0 volume issue

Answered

Bodi

• October 18, 2023 08:52

CMD-Up arrow only changes volume one step, then it doesn't respond anymore

 

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• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • October 18, 2023 13:09

  Thank you for your feedback. Rest assured that I have forwarded your feedback to our quality assurance team for review. Expect frequent updates from us to fix these issues.
  
  Thanks for #LivingHiFi
• 

  Bodi

  • October 18, 2023 15:42

  Thanks, but what I'm really wondering: do you guys even involve users in a Beta test for upcoming software? Look at the issues people are having... a LOT could have been fixed before releasing this to the public.

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• 

  Tony W.

  Product Support Manager

  • October 18, 2023 17:46

  Thanks for your patience Bodi

  Big chunks of the BluOS App for Windows and macOS required major rewrites so unfortunately yes we missed a couple of things that were not picked up in our extensive Beta Testing. We do apologise for the inconvenience and hope to have a lot of these fixed very quickly. Look for an update very soon.

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  Bodi

  • October 18, 2023 18:10

  Thanks Tony,

  Apparently your extensive beta-testing was not extensive enough. I found this bug in a minute. It seems your developers are testing other things than users, which is normal. I know this from professional experience.

  Automated regression testing could make life much more easier. (I saw old bugs being reintroduced in 4.0 again. This should never happen and could be easily avoided by automating that particular testcase when it was fixed in the first place).

  Please think about including your userbase in beta-testing. Especially for a .0 release. It makes users feel more involved and saves you from constantly replying to user they have to wait for an update.

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