Spontaneous volume drop (Tidal via USB to Pre-Amp DAC)

Answered

Terahn Yearns

• October 13, 2023 04:17

My volume spontaneously and consistently drops to a nearly inaudible level whenever streaming music via Tidal from the Bluos app. Node is connected via ethernet to my Sonic Fiber router. My node is also connected to my McIntosh C49 via Shunyata Research Alpha usb.

0

• Official comment

  

  Tony W.

  Product Support Manager

  • October 13, 2023 13:09

  Hi Terahn

  Can you please select Help, Send Support Request in the BluOS App so our Support Crew may review the NODE's event log to better identify what may be going on? They will reach out directly to you via e-mail after they have reviewed it.

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