What is the experience of making support request?

b s

• October 11, 2023 14:15

Bluesound basically just close the request without resolving the issue and claiming it was resolve. Seems like it it the same case here. They will reply some answer that appear that they did something to resolve it but in actual fact did nothing and blockoff any further comment. Anyone who want to buy bluesound please reconsider. The support is one of the worse.

1

• Official comment

  

  Tony W.

  Product Support Manager

  • October 11, 2023 15:23

  Hi Mr. Soon

  Please feel free to continue to voice your concerns on this already existing thread you have opened; https://support1.bluesound.com/hc/en-us/community/posts/18050325422231
  
  In the meantime, for administrative purposes, I will be closing this duplicate thread. Thanks for your understanding.

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