Automatic connection

Answered

Mathieu Gratton

• October 04, 2023 11:38

My bluesound is connected to my television via digital optic and for the past month when i start my TV it doesn't automatically detect it. I always have to go in the app to press play or select connection. Here's the noticication i always get:"sorry something went wrong during playback."

0

• Official comment

  

  Tony W.

  Product Support Manager

  • October 06, 2023 13:22

  Hi Mathieu

  Check your cable. It may have been bumped. Please disconnect and reconnect it at both ends. If problems persist, please select Help, Send Support Request in the BluOS App.

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