Indexing Problem Node 2i

Answered

Evan Sarzin

• October 02, 2023 22:08

I am having a similar problem. The reindexing stops at 49,000. In addition, although the index picks up modifications of existing files, it does not recognize new downloads in the same folder.  Please help!

Evan

 

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• Official comment

  

  Tony W.

  Product Support Manager

  • October 03, 2023 12:47

  Evan

  Please select Help, Send Support Request in the App so our Support Crew may review and reach out with 1:1 troubleshooting after reviewing your log file.
• 

  Alain DW

  Lossless

  • October 03, 2023 03:07

  I think it's highly probable that some files are corrupt or not conform. You could try copying suspected files to an usb stick and see if they get indexed.

  If that doesn't work, send a support request through the app, when the indexing has stopped. This includes logfiles that support can analyse.

   

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  Max Dekker

  • October 05, 2023 14:12

  I HAVE the same problemen. In my case indeling stops at 35000 and starts again after 10 to 15 minuten. Support tells it can be a netwerk thing but it isn't. I do a lot of heavy edditing of the libiry and think something went wrong there. Any help world be great.

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  Max Dekker

  • October 05, 2023 14:13

  Ps, I HAVE a Vault.

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  Seppi Evans

  Hi-Res

  • October 05, 2023 14:42

  Hi Max, you will need to follow the Official Comment above.

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  Max Dekker

  • October 05, 2023 15:14

  I have done that too.

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