Samsung Frame Remote Stopped Working After BluOS Upgrade to 3.20.2

Answered

Wayne Pettis

• September 19, 2023 17:24

For the first 6 months the Samsung Frame remote could control the Powernode 2 volume. After the recent BluOS upgrade to 3.20.2 it stopped working and any attempt to try to use the IR learning function has failed. Is see this happened several years ago with a previous software “upgrade”. Please correct this.

0

• Official comment

  

  Tony W.

  Product Support Manager

  • September 20, 2023 15:51

  Hi Wayne

  Please select Help, Send Support Request in the BluOS App so our Support Crew can review the log file and see what is happening. They will be in touch via e-mail once you do.

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