Difference between Ipad & Macbook control

Answered

Francis Mellon (Fred)

• September 05, 2023 07:25

Hi All & greetings from sunny Norwich,

This isn't so much a problem as a nuisance. I have a Bluesound Powernode 330, acquired earlier this year, and play music through wired speakers, either via radio streaming or from FLAC files stored on my Synology NAS drive. Powernode is network connected via Powerline adapter.

I'm generally very pleased with the performsnce of the system. However, I've noticed a significant discrepancy between control via my Macbook Bluos app and my Ipad (both connected via WiFi). The Macbook connects to the player rapidly and seamlessly as soon as I launch the app, however my Ipad tends to sit there cloddishly, sometimes for several minutes, before it connects and shows albums, favourites, etc. If I connect via Macbook first, then switch to Ipad, this discrepancy disappears. The Macbbok is approximately 8 m from the router and the Ipad usually about 2-3 m. Anyone else experienced this anomaly?

all the best,

Fred

 

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • September 05, 2023 13:25

  Hi Francis,
  
  I have an Apple MacBook (Ventura), iPad (9th Generation), iPhone 13 Pro Max and iPhone 13 Mini (IOS 16.6), Samsung S21 FE, Dell XPS 13" (Windows 11), and an older desktop PC (Windows 10). On top of those, I also have IOT devices around the house. All my devices have BluOS controllers installed. Only my desktop is wired and I use an ISP-provided router. I have not experienced any lag or discrepancy that you are experiencing.

  I suggest performing a network reboot one time and see if your experience gets better. If after performing a network reboot, it does not get better, I suggest sending us a support request at support@bluesound.com, and a member of our support team will reach out to you and sort out your issue.
  
  Thanks for #LivingHiFi
• 

  Francis Mellon (Fred)

  • September 05, 2023 16:01

  Thanks,

   

  will try as you suggest.

   

  F

  0
• 

  Francis Mellon (Fred)

  • September 05, 2023 16:34

  Rebooting the network does appear to have cleared the iPad problem. Many thanks for the suggestion. Does this mean that it was probably a caching issue? F

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