Blues cannot find files
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Since I changed from PC to a Mac, the Bluos app says "cannot find files - no such file exists" whenever I choose something from my library (ripped from CDs using the Vault). The album/song information, artwork and metadata shows up correctly on the app, and I can stream from Tidal with no problem. The Vault and all its Flac files show up as a network share on the Mac, so the wifi connection is fine. I only use the Mac as backup anyway, and use the vault storage itself to play from, so the Mac is irrelevant surely? I've not found any similar problems on the community or Bluesound help pages.
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What is the status of your firewall?
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Inactive. but I don't see why that matters, as the music files are in the vault, surely.
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ah, but my bt firewall is set for connection blocking, though not app blocking
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The problem is ONLY with phone and tablet, or was! I could see all the songs and files on the Mac, and they would play fine, And it recognised the Vault fine as a network location. I followed a suggestion from the support team to reindex everything, whereupon the entire library disappeared and the Mac no longer recognises the Vault and things seem to be ten times worse.
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Done that. In any event the router and wifi continues to work fine using the Bluos app on my phone and iPad, otherwise it wouldn't play streamed music from Tidal, which it happily does.
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Sorry...... not sure what that means
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Ok thanks for your advice anyway.
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