Bluesound Node stops between songs when playing a playlist on Spotify.

Answered
gt_miller
  • Edited

Anyone else having issue with your Bluesound Node stoping between songs when playing a playlist on Spotify? Never had this problem before but now almost all the time. Spotify stops between every song and you have to hit play again, it will then start the last song over again and you need to his skip to get to the next song. Aggravating, any suggestions?

1

Comments

12 comments

Date Votes
  • Official comment
    Mark T.
    Sr. Support Crew Member

    I've escalated your feedback yo a support ticket. A member of our support team will reach out to you soon.

    Thanks for #LivingHiFi

  • Jon G

    I'm having similar issues on with Spotify. It's not every song for me. Sometimes it will play 2-3 in a row, and then stop. 

    0
  • Anders Lisberg Petersen

    What is the resolve to this problem???

    0
  • Anders Lisberg Petersen

    I am seeing the same

    0
  • Olof Schilder

    I have the same issue with a node 2

    0
  • Tony W.
    Product Support Manager

    Likely a routing table issue and clearing the cache in your network router by rebooting it and then waiting 5 minutes should resolve it. That being said I have escalated both your requests to the Support Crew. They will be in touch via e-mail.

    0
  • Rainerkweber

    I have the Same Problem with Amazon Music whilst Spotify works without Problem. Any Suggestion/ help??

    0
  • Rainerkweber

    This Problem only apearse After the Last Update 4.0

    0
  • Tony W.
    Product Support Manager

    Hi Rainer

    We have replicated this in Amazon and from playing from a list of Favourites in any service. It is an unexpected and unintended side effect of the new Play Queue Logic. Our Product Development Team is looking to restore this functionality in the near future. 

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  • Olof Schilder

    Hi Tony, are there any advances to report yet?

    Have a nice weekend. 

    0
  • Tony W.
    Product Support Manager

    Hi Olof 

    In all cases reported so far, we have determined this is not related to BluOS and resolves itself by clearing your Spotify connections cache in the Spotify App under Settings, Storage, Clear Cache followed by Settings, Connect to a device and clearing previous connections.

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  • Olof Schilder 
    Thanks for your quick response Tony!
    I was under the impression that an update would be released that would fix it. 
    But I'll clear the caches to see if this helps.
    0

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