No sound from Pulse Mini 2I

Answered

Pedro Uribe

• August 27, 2023 13:34

I have a Pulse mini 2i.  It does not produce any sound, although the BluOS controller shows the track and also the progress bar. I can also change the volume. In short, the app shows that everything works, but there is no sound. I unplugged the Player from the wall and wait 10 minutes, then plug it back in. it does not work. I live in Miami, Florida. Could you please help me? Thanks

0

• Official comment

  

  Seppi Evans

  Hi-Res

  • August 27, 2023 15:53

  Using the BluOS app, select Help…Send Support Request. This will send the logs o Bluesound for investigation.

  Personally I would try a factory reset to see if that helps.
  https://support1.bluesound.com/hc/en-us/articles/200272046-How-do-I-perform-a-factory-reset-on-my-Bluesound-Player-

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