Qobuz

Answered

Andrew Pool

• August 11, 2023 11:31

I have a node x and node 2i when listening to Qobuz through BluOS app I constantly get dropouts only when grouping players. Other music services seem OK.

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• Official comment

  

  Tony W.

  Product Support Manager

  • August 11, 2023 12:59

  HI Andrew

  Your Audio Dropouts are a result of poor wireless signal strength when listening to Hi-Res content; https://support.bluos.net/hc/en-us/articles/360048507294-What-should-my-Wireless-Signal-Strength-be-for-best-performance-
  
  

  Check out www.bluesound.com/network101 for this and other great home networking tips to avoid wireless audio dropouts.
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  Andrew Pool

  • August 14, 2023 08:58

  I have excellent Wi-Fi on all my devices and the problem only seems to manifest when listening via Qobuz using the node x and node 2 in combination. I wonder if it could be related to hires files and different Dac’s ?.

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  Seppi Evans

  Hi-Res

  • August 14, 2023 10:36

  Hi Andrew, if you log out of Quobuz in the BluOS app and back in again you can choose the maximum bitrate. Choose something low and then test again, if this works it shows your network is struggling.

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  Qobuz User

  • May 13, 2024 15:02

  Is it possible to actually fix this issue? Many users reporting same thing, pls get on working this out. Qobuz pkayback is dropping all the time, very close to buying wiim now.

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