Long Time for Spotify to Connect to Speaker

Answered

Oliver Paterson

• July 14, 2023 15:11
• Edited

Hi,

Why does it take so long for spotify to connect to my bluesound pulse ?

Spotify shows as the song playing yet there is no sound. It takes approx 10 seconds for any sound to come out and then I've missed part of the song and have to rewind.

Drives me up the wall

Thanks
OP

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • July 17, 2023 13:27

  In this case, make sure that Gapless Playback is enabled in your Spotify app.
  
  If that does not make any difference, try logging out and logging in.
  
  Lastly, if the issue persists, please reach out to our support team using the BluOS app. This way, our software will automatically send diagnostic log with the support ticket that our support team can easily analyze what is going on with your player.

  In the BluOS app, BluOS >> Help >> Send Support Request
  
  Thanks for #LivingHiFi

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