two Pulse Flex 2I and one Pulse Mini group often are skippy while playing

Answered

Danielevin89

• July 12, 2023 23:38

I have two pulse flex 2I and one Pulse Mini that form a group. My speakers will go through periods of skipping a lot while on either analog or bluetooth. They are always up to date on upgrades and I've troubleshooted unplugging speakers or the wifi which does not seem to solve the issue. Does anyone have any suggestions??

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• Official comment

  

  Tony W.

  Product Support Manager

  • July 13, 2023 12:28

  Hi Daniel

  Please see this Help Centre Article; https://support.bluos.net/hc/en-us/articles/360021056034-Grouping-using-A-V-Mode
  If problems persist, please select Help, Send Support Request in the BluOS App.
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  Danielevin89

  • July 13, 2023 13:10

  Hi Tony,

   

  This is not my issue unfortunately. I am not connecting my speakers to a video source.

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  Tony W.

  Product Support Manager

  • July 13, 2023 13:17

  Yes - since you are NOT connecting to a video source, you should disable A/V Mode...

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