Cannot reset n130

Answered

garethsnaim

• July 11, 2023 07:59

Hi. I just got this and its misbehaving, sometimes internet radio will randomly kick in for a few seconds and the volume went to max without me touching it.

I am therefore trying to do a factory reset I am following the instructions. When I plug it back in the front light immediately goes to red so I immediately hold down the play pause, but then it just goes through the normal boot up until the front light is blue. 

I tried this 5 times but I am obviously not understanding the instructions?

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• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • July 11, 2023 12:43
  • Edited

  Please take a look at this KB on how to perform a factory reset. There's also a video on it for your reference.
  
  If you are still having issues and not able to make it work. Please send us a support ticket at support@bluesound.com and a member of our support team would be happy to assist you.
  
  Hope this helps and Thanks for #LivingHiFi
• 

  garethsnaim

  • July 11, 2023 08:03

  I managed to get it to go red then green then red then held play/pause for well over two minutes but it never flashed. 

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• 

  garethsnaim

  • July 11, 2023 10:58

  Hi thanks for coming back to me, I tried more times, getting the timing better to always get it to go green then red, it then goes solid red and no matter how long I hold it will not come out of that.

   

  So I have given up, my finger was starting to ache.

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