My local music library is gone after changing to a new router.

Søren Abel

• July 07, 2023 17:27

After upgrading to a new router and connecting through ethernet cable to my vault 2 my music library is gonna. I have checked the internal harddrive and nothing is found. When I am connecting my external drive with the backup files, I can't seem to get the backup files moved to the vault again - no matter how I try. Any suggestions to what else I can do?

And why all the music is gone after changing to another router?

0

• Official comment

  

  Mike Majors

  • July 07, 2023 18:32

  Sorry to hear that, you can try a hard reset and if that dosen`t work then you can request the firmware and re-flash your vault that should do it. It sounds like you had a glitch glad to hear you still have your files.

  https://support1.bluesound.com/hc/en-us/articles/200272046-How-do-I-perform-a-factory-reset-on-my-Bluesound-Player-    RESET

  https://www.bluesound.com/?attachment_id=77425   FIRMWARE

   

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