Switching to Earc signal

Answered

Rvdslot

• June 26, 2023 14:29

Is it possible for the Soundbar + to automatically switch to the incoming earc signal? It will now only switch to normal arc but not the other way around when earc is up again. Everytime this happens I must go to the app and do it manually.

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• Official comment

  

  Tony W.

  Product Support Manager

  • June 27, 2023 17:50

  There should be no difference. Please ensure in the Settings menu under Player, Customise Sources, HDMI that Auto Sense is enabled. If it is, consult your television documentation for CEC troubleshooting.
• 

  Rvdslot

  • June 27, 2023 19:07

  Thanks for the reply! Auto sense is enabled. I got a Samsung qled tv with latest software. Every setting is checked and cec is enabled + input signal plus enabled for the hdmi port.

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