Vault 2 and wifi issues

Answered

Charles L. Trae Hancock

• June 21, 2023 19:32

I have my Bluesound Powernode 2i and a Vault 2 right beside one another. Both are connected to my router with LAN cables. Over the past month, everytime I access my Vault on my Macbook via Shared network and edit my music with a program called Bliss, my internet constantly cuts my internet on and off. If I simply unplug my Vault 2's power cable the issue stops. What could be the problem? I wasn't doing this 2-3 months ago. 

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • June 22, 2023 12:40

  It is probably best to reach out to our support team to figure out what is going on with your players or your network.
  
  You can reach us at support@bluesound.com and a member will reach out to you soon.
  
  Thanks for #LivingHiFi

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