Bluesound Node 2i disappears in my device list for Tidal Connect

Answered
Trevor

There is an issue with Bluesound devices Specifically node 2i. It always disappear in my list for Tidal connect. I am using only an android device, ONE PLUS 11/Android 13.

I can connect when I start Tidal and Bluesound like a fresh start of my day. After a few minutes I am connected to it, leaving my phone locked and connected to Node 2i playing music.

And when I get back to Tidal to check other songs, it's not connected anymore to the node 2i. and if i want to connect again, I cannot find it in the list.

I have another device, NAIM atom and I can still see it in the list..

What is the problem with you Bluesound?????

 

 

 

0

Comments

6 comments

Date Votes
  • Official comment
    Mark T.
    Sr. Support Crew Member

    We are unable to replicate your issue here in our labs. We will require more information regarding your setup and networking.

    Please send us a support ticket using the BluOS app. This way, a member of our support team will be able to analyze your diagnostic logs and better understand your environment.

    Thanks for #LivingHiFi

  • Peter Berg
    • Edited

    I have this exact same issue. Node 2i disappears as an option to stream to via Tidal Connect after a while. Music will still be playing for a bit, but eventually it loses the connection altogether and stops playing, but first Tidal connect drops the connection to Node, and then it disappears altogether as a streaming option. I can still see Airplay and Bluetooth options within the Tidal app.

    2
  • David Guimbellot

    I see this too. It’s worse now. Music will fade in and out. It’s essentially broken

    1
  • David Guimbellot

    iPhone iOS 18.4.1. Radio seems to work ok

    1
  • Dean

    I am having exact same problem. Very frustrating. I have to power off-on the node to get tidal connect to show up. Tidal connect does show on my other bluesound device -- pulse mini, so it appears to be a node issue. 

    0
  • Tony W.
    Product Support Manager

    Hi Dean

    This is often caused by settings in your home router. Please select Settings, Send Support Request so our Support Crew can help troubleshoot. In your description, please include the make and model of your router, and if the router is 'free' with your Internet Service Provider, please include the ISP name and region you are located in.

    0

Please sign in to leave a comment.

Didn't find what you were looking for?

New post