Bluesound Node 2i disappears in my device list for Tidal Connect

Answered

Trevor

• June 14, 2023 09:32

There is an issue with Bluesound devices Specifically node 2i. It always disappear in my list for Tidal connect. I am using only an android device, ONE PLUS 11/Android 13.

I can connect when I start Tidal and Bluesound like a fresh start of my day. After a few minutes I am connected to it, leaving my phone locked and connected to Node 2i playing music.

And when I get back to Tidal to check other songs, it's not connected anymore to the node 2i. and if i want to connect again, I cannot find it in the list.

I have another device, NAIM atom and I can still see it in the list..

What is the problem with you Bluesound?????

 

 

 

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • June 14, 2023 12:10

  We are unable to replicate your issue here in our labs. We will require more information regarding your setup and networking.
  
  Please send us a support ticket using the BluOS app. This way, a member of our support team will be able to analyze your diagnostic logs and better understand your environment.
  
  Thanks for #LivingHiFi

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