Vault 2i won't load the CD - keeps ejecting it

Answered

Stanton Andersen Bailey

• June 13, 2023 22:42

I have a Vault 2i that is about two years old.  Worked amazingly until yesterday.  I was ripping my CD collection and the unit just started spitting the CD back out.  I've tried pulling the plug and allowing the unit to cool down and restarted it  but it keep doing it.  

Thoughts?  Send it in for repair?  Is there a main reset that I'm missing?

Thanks for any help you can be.

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • June 14, 2023 12:14

  Please send us a support ticket using the BluOS app. This way, a member of our support team will be able to analyze the diagnostic log files to better understand what is going on with your Bluesound VAULT.
  
  Using the BluOS app, BluOS >> Help >> Send Support Request
  
  Thanks for #LivingHiFi

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