Devices do not show up in iOS
Answered
One month ago I updated my Pulse SoundBar, (2) Node 2, PowerNode 2, and Pulse Mini 2 and it no longer shows up in my BluOS app on my iPhone. I have restarted the devices, restarted the modem/switch that it is hardwired into and I can't seem to get it to show up. I've had these products since 2018 with the same setup and had not had issues connecting to them. I have tried to delete and re-install the app as well. Any suggestions?
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Check to ensure your iPhone is connected to the same WiFi network as your Bluesound devices.
Also if you know how to access the menus on your router you should be able to find your Bluesound devices IP addresses to at least know they are on the network. Knowing the colour of the status LED on the front of the players would be handy to know.
Another thing to try is an Ethernet cable direct from one Bluesound device to your router.
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iPhone and Ipad are on the same network. I can see the devices on the router and ping them. Also, they can be accessed via a MS Desktop. They no longer show up across iOS devices. All cables have been verified as working.
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What router do you have?
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Ubiquity Access Points and Switching directly into an ISP gateway.
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So what’s the “ISP Gateway”
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Verizon Fios ONT
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Best to log a support ticket with Bluesound if you have not already done so.
I don’t have any Unifi equipment here at home but in the controller there is a setting called channel isolation which may be on and would stop devices seeing each other. Bluesound love Ubiquiti hardware so probably your best bet.
Did you try an Ethernet cable ?
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I toggled the mutli-cast channel isolation toggle and it seems have worked. Thank you for your help
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Brilliant, I could not remember it’s exact name but knew what it did 😁
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