Connectivity to my Yamaha 5200

Answered

prakash krishnan

• June 18, 2021 09:28

I recently bought a node 2i for dedicated streaming , its powered, network connected i can see the drive even copied sample songs. When i use the headphones i can hear the sound but  when I connect it to the amp cannot hear anything.

First tried the Coaxial cable , then used a optical cable and with the last attempt tried the RCA .nothing worked.

I am connecting to the pre amp where it says audio 1 / Audio 2 / Audio 3 and chnaging itto that when playing.

The music is coming through the Subs as in only bass but no sound, any pointers on any settings that i need to change in the amp / preamp , all cables are pretty high end 

any help would be appreciated 

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• Official comment

  

  Tony W.

  Product Support Manager

  • June 18, 2021 13:05
  • Edited

  HI Prakash

  If your headphones are still connected, all output is muted. You will have to disconnect the headphones. If Problems persist after doing so, please select Help, Send Support Request in the BluOS App so our Support Crew may review the log file and take a closer look.
• 

  prakash krishnan

  • June 18, 2021 13:50

  Thanks Tony , yes I know about the headphone jack , I tested it to see if the unit was working and it works well when headphones are plugged ,
  Not sure what else to do I am not sure if there are settings in the amp I need to check ?

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  prakash krishnan

  • June 19, 2021 00:34

  Hi Tony I Managed to figure it out as after all the changes , i did a hard reboot of teh Amp and Blueos all worked well . Thanks for your support 

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