2 questions and 1 wish regarding MQA processing

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4 comments

  • Official comment
    Tony W.
    Product Support Manager

    Hi Tom

    1) Via analogue input processing is complete so no. Via digital in yes.

    2) It depends on how the file was encoded. If encoded as MQA it should render it natively up to 24/192. I would speak with the support team for the encoding process to ensure it is being encoded properly.

    Bonus: Thanks for the feedback - it has been passed along to our Product Development Team.

     

  • Tom

    Hello Bluesoud Team,

    one year has passed since I sent you my questions. 

    Question No. 2 has not been answered until now. What is the response of the support team? Do you need further information to answer my question?

    One year after sending you what I expect from a DAC, that has 4 digital inputs, my BluOS Streaming DAC does not tell anything about the incoming signal, just the name of the input is shown, very poor. Within that period of time, many firmware updates have been released, with no useful extension of functionality.

     

     

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  • Tom

    I was very patient, now it´s time to answer my questions.

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  • Tony W.
    Product Support Manager

    Hi Tom - sorry for the confusion;

     I would speak with the support team for the encoding process to ensure it is being encoded properly.

    You can contact the Support Crew by selecting Help, Send Support Request in the App so they can review the log file of the player and assist.

    I apologise again if that was not clear.

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