BluOS MDD v1 card no longer saving settings

Answered

Nicholas Christopoulos

• May 03, 2021 22:21
• Edited

Had an issue a few days ago where my M12 threw an error stating the boot failed and it would then shutdown. I manually flashed it to the current firmware which resolved the problem.

Whilst that fixed the boot issue on the M12, a new issue popped up where the BluOS device keeps resetting to factory settings. I've manually flashed the MDD card, but without success.

Every time I turn off my M12 pre amp the settings are lost and I have to run the setup again to bring the BluOS card back onto my "BluOS network". I'm lucky that I have other devices on my network as I'd imagine a full library index would also be needed. Wondering if my card is toast? I'm a bit annoyed that this has such a short lifespan given the price. 

0

• Official comment

  

  Tony W.

  Product Support Manager

  • May 04, 2021 12:28

  Hi Nicholas

  We can help - our Support Crew will be in touch to assist.

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