DC Error

Answered
Christophe Vercauteren
I have a NAD C368 + MDC BluOS module and a Node 2i since December 2020. Since last week my C368 goes into error once a day.
The screen blinks with message below and loudspeakers are making a noise. The C368 gets very hot, after cooling for half an hour it sometimes works back up. I tried to install the latest firmware but it doesn't work. Main V1.69 VFD V1.22 Bluetooth V1.26
The Node 2i has had the last update. What can I do?

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Comments

8 comments

Date Votes
  • Official comment
    Tony W.
    Product Support Manager

    Hi Christophe

    I have escalated your issue - our Support Crew will be in touch for a closer look

  • Olavur Olsen

    Hi - what was the solution on the DC Error ?

    0
  • Scott Thompson

    I am having same error on C368. Any known resolution?

    0
  • Michael Straus

    Scott. Vi had the same issue and had to get my unit serviced and they replaced a board

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  • Scott Thompson

    Many thanks... will be bringing it in this week.

    0
  • Olavur Olsen

    Hi,

    I had to replace the Amps Power module - It solved my issue.

    1
  • ADISORN DOUNGKAEW

    Hi,

    I am having same error on C368. Any known resolution?

    0
  • Andrea Trincia
    • Edited

    @Olavur Olsen

    Where did you found spare parts? I cannot buy it online.

    0

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