DC Error

Answered

Christophe Vercauteren

• May 03, 2021 10:09

I have a NAD C368 + MDC BluOS module and a Node 2i since December 2020. Since last week my C368 goes into error once a day.
The screen blinks with message below and loudspeakers are making a noise. The C368 gets very hot, after cooling for half an hour it sometimes works back up. I tried to install the latest firmware but it doesn't work. Main V1.69 VFD V1.22 Bluetooth V1.26
The Node 2i has had the last update. What can I do?

0

• Official comment

  

  Tony W.

  Product Support Manager

  • May 03, 2021 13:01

  Hi Christophe
  
  I have escalated your issue - our Support Crew will be in touch for a closer look
• 

  Olavur Olsen

  • June 04, 2022 13:08

  Hi - what was the solution on the DC Error ?

  0
• 

  Scott Thompson

  • August 27, 2022 19:20

  I am having same error on C368. Any known resolution?

  0
• 

  Michael Straus

  • August 28, 2022 01:09

  Scott. Vi had the same issue and had to get my unit serviced and they replaced a board

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• 

  Scott Thompson

  • August 28, 2022 07:25

  Many thanks... will be bringing it in this week.

  0
• 

  Olavur Olsen

  • August 29, 2022 07:27

  Hi,

  I had to replace the Amps Power module - It solved my issue.

  1
• 

  ADISORN DOUNGKAEW

  • October 01, 2022 04:32

  Hi,

  I am having same error on C368. Any known resolution?

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• 

  Seppi Evans

  Hi-Res

  • October 01, 2022 07:27

  @Adisorn Doungkaew

  Please contact NAD Support at support@nadelectronics.com

  0
• 

  Andrea Trincia

  • March 07, 2023 07:31
  • Edited

  @Olavur Olsen

  Where did you found spare parts? I cannot buy it online.

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