Player indicator light goes off by itself

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  • Official comment
    Sam R.

    Not something I've ever seen - if you keep the indicator brightness on normal instead of dim do you find the same issue occurs? Since this occurred after ripping, I'd also be curious to know if running a manual reindex (Settings > Music Library > Reindex) would trigger this as well. 

    The next time you find the LED goes out on its own, send our support crew a diagnostics log via the app (Help > Send Support Request; log will be automatically attached) so they may check out what's going on. 

    Regards,
    Sam R.

  • Lawrence

    Forgot to mention that the problem is with a Vault2.

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