Mr h

Steve Higgs

• April 16, 2021 15:40

Hello there, I have been putting of your update for quite a while and finally got annoyed enough to install it. I now have zero functioning speakers, I have tried uninstalling the app and forcing it to start again and still all of my devices are not showing up.

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• Official comment

  

  Seppi Evans

  Hi-Res

  • April 16, 2021 18:14

  Would suggest powering off your Bluesound device, force closing the app, power cycling the router and try again to see if that helps.
• 

  Steve Higgs

  • April 16, 2021 19:27

  I have done all the things you've said before sending the post, the speakers just are not visible now and is there a way to factory reset these speakers?

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  Seppi Evans

  Hi-Res

  • April 16, 2021 20:12
  • Edited

  Search function, top right of this page. 
  
  

  Don’t know what else you have tried but wiring a speaker to your router should at least get it to show in the app,

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