Firmware 3.14.5 Powernode 2i w/HDMI - Subwoofer on USB not working

Answered

Christian Hansen

• April 16, 2021 15:26

My Powernode 2i w/HDMI just got the new firmware (3.14.5). When I opened BluOS Controller App on my iPhone, it just started the upgrade with no option to wait. (I am not a big fan of upgrading so soon after release)

After the upgrade is done, my Subwoofer link on the USB port with a set of RT-100's is no longer working.

I can enable/disable, and hear that the Crossover is applied on the front speakers. But when enabled no sound i sent to the Subwoofer.

I have tried:

- Link on the RT-100. Is ok, status is: Blue, White, Green on the Powernode end

- Link on the RT-100. Is ok, status is: Yellow, Green on the Subwoofer end

- Factory reset of the Powernode 2i w/HDMI. Still the same status

What to do here?

0

• Official comment

  

  Sam R.

  • April 16, 2021 17:25

  Hi Christian, 

  Please send our support crew a diagnostics log via Help > Send Support Request (log is automatically attached) so they may look into this further.

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