SiriusXM FINALLY. THANK YOU!

Answered

Comments

9 comments

  • Official comment
    Tony W.
    Product Support Manager

    Our Pleasure - Thanks for #LivingHiFi

  • Brian
    Lossless

    Gotta love a company that keeps improving the product. Really enjoying MQA on Radio Paradise. Thank you Bluesound!

    I sent a few $ to RP to help them keep the lights on. They are a terrific service

    1
  • Joel Kearney

    Stopped working, is it just me or do they no longer support it?

    0
  • GoGo Delicious

    Hi Joel Kearney,

    It's working for me. Is it still not working for you?

    0
  • Stefan D.

    Does it work with NAD C368 and does station/track info appear on NAD front panel display?

    0
  • Zachary P

    It stopped working for me...I get this screen on every device

    0
  • Tony W.
    Product Support Manager

    Hi Zachary

    As always with any Music Service - Authorisation Failed means a problem with the account. It could be a certificate expires;

    • In Music Services - logout
    • In Help, Diagnostics - Reboot
    • Once restarted, in Music Services, log back in

    If problems persist please contact the Service to ensure your account is in good standing. In Sirius' case, please see; https://support.bluos.net/hc/en-us/articles/1500006067561

     

    0
  • Zachary P

    Hi Tony - thank you. I tried this, and I also chatted with Sirius customer service. My account is fine, it's active, I use it in my car all the time. I just installed an update of Bluesound app on my computer and the problem is persistent...

    1
  • Stefan D.

    Zachary, you may be signed in on another device and someone is using the account.  This happened to me so I had to get my friend to sign out of the other device I was using elsewhere.

    0

Post is closed for comments.