Regarding iOS app version 3.14.0
Answered
I noticed there was an update for the BluOS app on my iphone so I updated, but now everytime I open the app it shows the main menu page for a split second and then it opens the queue page, is this part of the new design for this app version? If so I find this very annoying, is there any way to make it open the main page instead like before or open up where I left it last time I used the app? Luckily my Ipad didnt show any updates for the app so it still has the previous version / design so thats good.
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I use the iOS app and it defaults to the local library, if I hide the queue then after closing down the app and reopening the queue is not displayed.
A default music service or library would be a nice addition.
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Yes thats what mine used to do also open on the local library, but not anymore after the update. Do you have the latest update 3.14.0 or ? Cause if you have yours should also open up on the queue page. Or maybe there's just something wrong with mine. If I dont have anything loaded in the queue when I open the app, it defaults to the local library page as before.
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Yes, I am on 3.14.0 using an iPad. Just checked the iPhone as well
Might be worthwhile deleting the app, power cycling the iPad and download it again from the App Store
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Yes I will try that
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I just tried deleting the app, then restarted the phone and reinstalled the app, but still same problem. Everytime I have something loaded in queue it will open op on that page when I open the app. If I just have the app running in the background and then bring it back up, then it doesnt do it, it's only when the app has been closed and then when I open it again it will take me to the queue page. You said this didnt happen for you right? And you are sure have something loaded in queue ? Seems a bit strange, I have the iphpone 12 pro max but dunno if that have anything to say. I just saw the app update available on my Ipad also, but I don't want to update now cause im afraid it will do the same thing there.
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I deliberately left a bunch of local tracks in the queue, close queue, force close the app and when it’s reopened the queue is still closed.
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hmm very strange this. Would like to hear from a mod if they have any idea.
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In testing on an iPhone 11 (iOS 14.2) I cannot replicate this. It opens to the main landing page ("What do you want to do"). Please reach out to our support crew at support@bluesound.com with the iOS version of your phone (screenshots would be a good idea as well) so they may investigate further.
Regards,
Sam R.0 -
Thx I will try contact them.
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Got a reply from tech support now, here is what they said:
After speaking with our engineering team regarding your specific issue they have been able to replicate it here in our labs.
Our engineering team will be looking into this further and be providing a fix for this issue in a future iOS app update.
Unfortunately, we here in technical support are not provided a timeline on future development and releases so I can not say for certain when this update will become available. However, rest assured that our engineering team will be doing everything they can to resolve this issue as soon as possible.
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